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Frequently asked questions
Each counselling session is £65 and lasts 45 minutes. Mable therapists work with your child's individual needs to create a unique therapeutic experience. Mable technology allows your child to work creatively with their therapist online to get the most effective results.
The frequency and number of counselling sessions can depend on several factors, such as the severity of your child's difficulties, their level of motivation and engagement in the therapy process, and the goals you and your child have set for therapy.
It's most common for counselling sessions to be scheduled on a weekly basis, especially in the beginning stages of therapy. Over time, the frequency of sessions may decrease as progress is made, and the counsellor may suggest moving to fortnightly or monthly.
Following the first session your counsellor will make a suggestion for an initial block of sessions, this will usually be around 10 sessions. You're not charged for sessions all in one go, payment is taken 48 hours before each session, but it is helpful to book them all in, in collaboration with your counsellor.
You're free to pause or stop the sessions at any time. However, it can be incredibly damaging to your child to cancel their sessions without notice. If your child is not finding the sessions helpful you are free to cancel, however we still recommend a final session to review what’s been covered and to discuss future strategies.
Counselling is a safe space where your child can feel free to express their feelings and worries. The counsellor will use their training and expertise to build a warm and trusting relationship with them, so they feel empowered to explore their difficulties.
Each young person is unique. Some will have a strong idea of how they wish to use the sessions and will talk through their issues confidently. For others, they may need more encouragement from their counsellor. Our counsellors will know how much they need to 'lead' the sessions.
With our interactive, online games, your child is able to engage in fun and creative activities which support the therapeutic process and improve their emotional wellbeing. These resources are great for creative and play therapy, which are effective ways of helping children open up and express their feelings.
We're able to offer counselling to children and young people between the ages of 6-25.
The first session is your chance to meet the counsellor and ask any questions. You can do this alone, or with your child present. Once you’ve done this and your child is happy and settled with the counsellor, please leave them to access the session privately. The counsellor will contact you after this session to discuss next steps, including agreeing a regular session time. They will then be in contact regularly to arrange future sessions and to give general feedback on how things are going.
The counsellor cannot share any details of what is discussed in the sessions unless there is a safeguarding concern. On some occasions they may feel it’s appropriate to share something from the sessions with you, however, they will only ever do so with the permission of the child. Every 5-6 weeks they will have a check-in call with you to discuss progress, but they will only share details that your child has consented to.
Mable sessions take place using our unique video platform. It’s a bit like a Zoom session, but much better! Our software has in-built games, activities and resources to make the counselling an immersive, creative, child-centred experience.
Can't find the answer to your question? Drop us a line and we'd be happy to help.
Our thoughts and ideas on mental health
Learn more about the world of children's mental health and communication needs. All of our blogs are written by members of the Mable Therapy clinical team.