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Cookies Notice

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device.

Use of Cookies

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. 

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences, for example, your choice of language or region.

Analytical or performance cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Terminology to help you understand cookies

First and Third-party cookies

First-party cookies are cookies set by our website, i.e. the website displayed in your URL window. 

Third-party cookies are cookies that are set by a domain other than our website. We may use third parties’ cookies and these third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. Please see our cookies table for more information. 

Session and Persistent cookies

Session cookies are cookies which expire once you close your web browser. Persistent cookies are cookies which stay on your device for a set period of time or until you delete them. Please see our cookies table for more information. 

Cookies control and disabling cookies

You can refuse the use of cookies by changing the settings on your browser or by clicking on the cookies consent mechanism. However, if you block certain cookies, such as strictly necessary cookies for the functioning of our website, you may not be able to access all or parts of our website.

You can use your browser to delete cookies that have already been stored. However, the steps and measures required vary depending on the browser you use. If you have any questions, please use the Help function or consult the documentation for your browser or contact its creator for support.

To find out more about cookies, visit www.aboutcookies.org  or www.allaboutcookies.org

Contact

Thank you for reading our Cookie Notice. If you have any queries concerning our use of your personal information, please contact us at:

Email address: DPO@mabletherapy.com

Telephone number: 0800 024 8646.

Cookies Table

Cookie Name First or third party Purpose Type Expiry Links to third party privacy notice
Google analytics
_ga
_ga_********
First Party
These cookies create and store a unique identifier for a website visitor and tracks how they interact with our website. We use this information for statistics, to help improve the functionality of our website.
Persistent
2 years
Google analytics
_gid
First Party
This cookie creates and stores a unique identifier for a website visitor and tracks how they interact with our website. We use this information for statistics, to help improve the functionality of our website.
Persistent
24 hours
Google analytics
_gat
First Party
This cookie is used to limit the number of requests sent to google analytics.
Persistent
1 minute
Google Adsense
_gcl_au
_gcl_aw
_gac_ua-********-*
First Party
These cookies are used to track users that have clicked on our Google Advertisements and also the number conversions generated from those ads.We use this information to monitor advertisement performance and to improve advertisement content.
Persistent
90 days
https://policies.google.com/privacy?hl=en
Hubspot
hubspotutk
First Party
This cookie is used to keep track of a visitor's identity. This cookie sends the data collected from our website onboarding or form submission to Hubspot and links it to the website visitor. We use this information to improve our onboarding process and send relevant information to website visitors that have opted in to receiving emails.
Persistent
6 months
Hubspot
__hssrc
First Party
This cookie is used to determine if a visitor has restarted their browser, or if it’s a new session. This is used to help track how many times users have visited our website. We use this information to help improve the content on our website.
Session
End of session
Hubspot
__hssc
First Party
This cookie tracks how many times a user visits our site, as well as which pages they have visited and how many times they have visited each page.We use this information to help improve the content on our website.
Persistent
30 minutes
Hubspot
__hstc
First Party
This cookie is used to track website visitors and the times they have visited our website. We use this information to help improve content on our website.
Persistent
6 months
Hubspot
__cf_bm
First Party
This cookie is set by HubSpot's CDN provider (Cloudflare) and is a necessary cookie for bot protection.
Persistent
30 minutes
Hubspot
__cfruid
First Party
This cookie is set by HubSpot’s CDN provider (Cloudflare) because of their rate limiting policies.
Session
End of session
Hubspot
messagesUtk
First Party
This cookie is used to identify visitors who use our website chat functionality. This is used to help our customer service team respond to messages as quickly and effectively as possible.
Persistent
6 months
Facebook
_fbp, _fbc
First Party
These cookies identify users that have been directed to our website from clicking on one of our facebook advertisements, or posts. Using this information we can see how our advertisements are performing and the general demographic and interests of the people who have interacted with it. We use this information to improve our advertisement performance and content.
Persistent
3 months
LinkedIn
lidc
First Party
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Persistent
24 hours
LinkedIn
li_gc
First Party
Used to store consent of guests regarding the use of cookies for non-essential purposes
Persistent
6 months
LinkedIn
bcookie
First Party
This cookie is used by linkedin to uniquely identify users that have interacted with our linked advertisements. We use this information to improve our LinkedIn advertisement performance and content.
Persistent
12 months
Mouseflow
mf_[website-id]
First Party
This cookie is used by Mouseflow, a website analytics tool that collects information about how visitors interact with our website. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. We use this information to improve the functionality and usability of our website, to improve user experience.
Session
End of session
Mouseflow
mf_user
First Party
This cookie is used by Mouseflow to establish whether the user is a returning or first-time visitor. We use this information to help improve the functionality of our website and enhance user experience.
Persistent
90 days